Child Protection Procedures 

The CSCB follows the London Child Protection Procedures and related supplementary procedures. These were last updated in October 2017. Other key documents:

CPCs – Guidance & Practice Standards For Professionals – July 2018

Multi-agency Child Protection Conference Report

The CSCB through the Independent Chairperson, Board Manager and delegated partner officers ensures we are represented on all relevant work streams of the London Safeguarding Children Board which coordinates work across all 32 London boroughs.

CSCB Child Protection Partnership Practice Framework

The CSCB Child Protection Partnership Practice Framework was developed with a range of front line safeguarding leads and managers.

The purpose of this framework is to help promote and maintain a set of core principles, standards and behaviours when working within the child protection systems in Croydon.

You can download the framework and include it in your own agency safeguarding policies.

Croydon Child Protection Partnership Framework

Local Assessment Protocol

The Local Assessment Protocol was published in April 2016 and sets out the London Borough of Croydon’s  arrangements for how cases will be managed once a child has been accepted as requiring a referral to Children’s Social Care (CSC).

Early Help & Thresholds Documents

girl-with-kiteEffective Early Help relies upon local agencies working to provide targeted early help services for children and their families. Local  authorities have a responsibility under Section 10 of the Children Act 2004 to provide inter agency cooperation to improve the welfare of children.  

The provision of early help forms part of a continuum of help and support to respond to the different levels of need experienced by children and their families.  The Pan London Thresholds Guidance sets out the criteria for when a case should be referred to children’s social care for assessment and for statutory services. (see below)

The Croydon Partnership Early Help Network Delivery Plan is the current version of the Early Help Strategy, recognising the move from a set of ambitions to a visible transformation programme for early help, delivered by a network of providers in our localities. (see below)

The partnership is determined to provide the right help at the right time to our most vulnerable children and families and is continuing to prioritise a preventative agenda across the borough.

Please click on the link for further information and resources about the Croydon Partnership Early Help offer.

More detail – can be found via these links:


Reflective Safeguarding Supervision Standards – Supporting safe practice, enabling critical awareness and taking care of the safeguarding children workforce in Croydon

Reflective supervision allows time to move from the often complex and challenging tasks related to safeguarding matters, to focussing on the staff member’s reflection on their own approach and practice, thoughts and emotional challenges. Effective support and supervision can:

  • Keep a focus on the child’s safeguarding needs
  • Acknowledge and help address the emotional impact of the work
  • Provide support following particularly complex or distressing cases
  • Provide a forum for challenging views and exploring other possibilities and perspectives
  • Provide a forum for identifying what works and what needs to develop
  • Avoid delays in taking or following up action

The CSCP Reflective Safeguarding Supervision Standards  – aim to support organisations whose staff regularly deal with safeguarding children dilemmas and cases. It is recognised that each setting will have its own supervision policies and culture; these standards can therefore be used to inform or strengthen existing organisational supervision arrangements and policies.

Croydon Local Intelligence Programme (CLIP)

The CLIP aims to support children and young people aged 8-16 who are coming to attention in communities and through the Youth Engagement team and are not getting any support as they do not reach a threshold for Early Help services. The CLIP is seen as an opportunity to make connections between a number of community and voluntary sector organisations who have a youth offer in the borough (including those funded by the council Community Fund and GLA Young Londoners Fund) and can accept referrals to work with young people and families in their communities. This is part of the Early Help and Prevention strategy.

Criteria for referral:

  • Early indicators of ASB (anti-social behaviour) or identification by schools, community leaders/members and local police teams (including the schools team)
  • 8-16 years old
  • Living and/or educated in Croydon
  • Not known to other council services (i.e. children’s social care or early help services)
  • Consent must be sourced by the referring organisation/person and the family/carers must be aware of the referral


Referrals (with consent) can be made with the Referral form – CLIP

Parenting Support 2019

The 2019 Parenting Programme is available to refer to. The strengths-based programmes includes Triple P 0-12 and Teens Triple P to support parents with their children’s behaviour. Details of the programme are here: Croydon Parent_Delivery_Programme 2019 2020

How to refer

Referrals can be made from practitioners working with families, and self-referrals can be made.

Internal referrers (e.g. Children’s Social Care, Early help):  Referrals for both parenting programmes as well as targeted interventions can be made by raising a service request on CRS (in the ‘Forms’ section).

External referrers (e.g. health professionals, Early years settings, schools, third sector agencies) AND self-referrals:

Referral/ self-referrals to the service can be made via Croydon’s Single Point of Contact (SPOC) – complete the online form here, On Line Referral Form


Building Relationships for Stronger Families

This programme offers parents support to address conflict within their relationship, improve communication as well as strengthening their parenting skills.

Sessions are delivered either one to one or in a group setting, and focus on aspects such as communication, managing stress and disagreements and exploring patterns of behaviour.

Find out more and complete the referral form here:

Escalation and Resolution of Professional Disagreement in Safeguarding Children 

Children’s safety can only be assured and their welfare promoted where professionals work jointly, sharing responsibility for case management and decision making. Within this, the importance of a culture which supports professional challenge cannot be underestimated. Professional challenge is recognised as a positive activity and a sign of good professional practice, a healthy organisation and effective multi-agency working. Where there are differences and disagreements between agencies, a clear framework should be in place to ensure that timely and effective resolutions are made. National and local serious case reviews have highlighted the importance of professionals challenging decisions to ensure the best outcomes for children and their families. Locally SCRs have found that concerns about decisions made are often not followed up with robust professional challenge.

The purpose of this policy is to explain what to do when any professional has a concern or disagreement with an agency decision or action related to a child. Its aim is to ensure that the focus is kept on the child’s safety and well-being through promoting a culture of professional challenge and providing framework for timely and effective resolutions.

CSCB Escalation and Resolution of Professional Disagreement in Safeguarding Children Policy Final 2018


CSCB Joint Working Practice Guidance

The focus of this multi -agency guidance is on safeguarding children and young people whose parents/carers’ parenting capacity is impacted by mental health, substance misuse, learning disability and domestic abuse.  It is written for practitioners working with adults whose complex problems might impact on their ability to care for children, as well as for those working with children whose parents or carers have complex problems.

CSCB Joint Working Guidance January 2017

Domestic Abuse

The strategy for Croydon can be found here: Croydon DASV Strategy 2018-21

The Annual Report can be found here: DASV Annual Report 17-18.docx

The FJC supports victims and practitioners with Domestic Abuse or Sexual Violence issues.

Croydon Council guidance can be found here

Pre-Birth Assessment

This multi-agency guidance helps professionals in meeting the needs of children and unborn children whose parents or carers have mental health, substance misuse issues or have a learning disability. It considers specific issues, needs and pathways relating to FGM and Sudden Infant Death Syndrome.

Pre-Birth Multi Agency Guidance

Female Genital Mutilation (FGM)

FGM is an illegal practice, a form of violence against women and girls, a form of child abuse and a violation of human rights.  It is estimated that FGM affects approximately 1% of females in Croydon and 3% of maternities in Croydon. In July 2015 a one year project to tackle FGM in Croydon commenced.

The End Of Year Report can be accessed here

Croydon FGM Risk Assessment Leaflet                                     Croydon FGM Risk Assessment Pathway

Private Fostering

You can view our Private Fostering Panel Procedures here: LB Croydon Private Fostering Panel Procedures_Nov 2014. If you are interested in learning about Private Fostering, contact Learning and Development about training, at

National Minimum Standards For Private Fostering

We have a whole page dedicated to information for parents/carers and the public about Private Fostering: click here

To view the Private Fostering Report presented to the CSCB see here:

Private Fostering Annual Report 2018-19


Licensing Applications

The CSCB reviews all licensing applications to ensure that the Licensing Objective 4 (the protection of children from harm) is taken into account when applying for a license.

The following documentation should be used as reference material when making an application for a license or when operating licensed premises.

Safeguarding Children Policy for Licenced Premises (Croydon)

Safeguarding Children Policy for Licensed Premises (London Proceedures)

Operation Makesafe_ – Info suitable for all licensed premises

Licensing Objective 4 – Guidance


What Should Parents Expect?

What should practitioners do about informing and consulting with parents when there are safeguarding concerns about their child or children? What should parents expect?

Where practicable, professionals should discuss the concerns with the parent and agreement sought for a referral to LA children’s social care.  Unless seeking agreement is likely to place the child at risk of significant harm through delay or the parent’s actions or reactions.

If you decide it is safe to speak to the parents first,  be clear about what your concerns are for their child, your duty to report the concerns and to work in partnership to safeguard and promote their child’s welfare. Parents should be asked for their view of the situation.

If you decide not to speak to the parents in advance of making a referral because you have concerns about a parent’s ability to protect their child, consider carefully what the parents should be told when and by whom, taking account of the child’s welfare. Discuss this when you make your referral to children’s social care services and agree with the person taking the referral what the parents will be told, by whom and when.

The above intentions should be clearly outlined in any safeguarding information that is sent out to parents by agencies working with families. Parents can then expect that practitioners will take action in accordance with the information they have and receive a consistent response from any agency.


NHS South London
Met Police
NHS Croydon Health Services
NHS Croydon Clinical
Safer London