Local Authority Designated Officer (LADO) 

Every local authority has a statutory responsibility to have a Local Authority Designated Officer (LADO) who is responsible for co-ordinating the response to concerns that an adult who works with children may have caused them, or could cause them harm.

The Local Authority Designated Officer (LADO) works within Children’s Services and gives advice and guidance to employers, organisations and other individuals who have concerns about the behaviour of an adult who works with children and young people. Included in this group are volunteers, agency staff and foster carers as well as people who are in a position of authority or trust and have regular contact with children, such as religious leaders, political figures or school governors. An adult does not have to be in regulated activity to be included in these procedures.

What is the LADO’s Role?

  • To provide advice/guidance to employers or voluntary organisations.
  • To monitor the progress of referrals to ensure they are dealt with as quickly as possible, consistent with a thorough and fair process.
  • To liaise with police and other agencies including Ofsted and professional bodies such as the General Medical Council and the Teaching Regulatory Agency.
  • To coordinate the safeguarding and investigative process in response to allegations made against people working with children.
  • To resolve any inter-agency issues.
  • To collect strategic data and maintain a confidential database in relation to allegations.
  • To disseminate learning from LADO enquiries through the children’s workforce.
  • To ensure that measures are in place to prevent further harm or abuse and that where required, referrals are made to the appropriate social care team.

If you need to contact Croydon’s LADO, it is often best to have an initial consultation regarding the concerns and how best to address them.

The LADO can be contacted via email on: lado@croydon.gov.uk  or by phone on 0208 255 2889.

Where a referral is indicated the LADO referral form should be completed. This is to ensure the LADO has all of the information available to them, any advice you receive is recorded and prevents the LADO from being open to misinterpretation of advice.

Croydon LADO Referral Form (2021)

LADO-leaflet-for-organisations The LADO Process Flow chart

The LADO Process Flow chart

The LADO Report can be viewed here: LADO Annual report 2020-21



Disclosure & Barring Service (DBS)

On 1 December 2012 the Independent Safeguarding Authority (ISA) and the Criminal Records Bureau (CRB) merged to form a new organisation, the Disclosure and Barring Service (DBS). The legal duty to make referrals remains, however referrals should now be addressed to the DBS.

If you dismiss or remove a person from regulated activity (or may have done so had they not left) because they have harmed or posed a risk of harm to a child or vulnerable adult, then you have a LEGAL duty to refer the person to the DBS.

The DBS’ role is to make barring decisions about people who are referred to it (usually following an employer’s disciplinary process), with the possible consequence of the person being barred from working or volunteering with children and/or vulnerable adults. The DBS uses a fair, thorough and consistent process that ensures that the decision it reaches is both proportionate and appropriate to the risk the person poses to children or vulnerable adults.

The DBS’ website provides a range of materials to help you to consider, or make a referral. This includes a Referral Form, Referral Guidance, FAQs and a series of Fact Sheets.

DBS Disclosure Service Contact Details:

DBS customer services
PO Box 110
L69 3JD

Email: customerservices@dbs.gsi.gov.uk

Website: https://www.gov.uk/government/organisations/disclosure-and-barring-service

Disclosure helpline: 0870 90 90 811

By minicom: 0870 90 90 344

In Welsh: 0870 90 90 223

Disclosure & Barring Service About Us www.gov.uk/government/organisations/disclosure-and-barring-service/about

Disclosure & Barring Service Referrals Guidance  https://www.gov.uk/government/collections/dbs-referrals-guidance–2


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