Local Authority Designated Officer (LADO) 

Children have a right to safe services. If you are concerned about the way in which a member of staff or volunteer has behaved towards a child, you or your manager must inform the LADO.

As outlined in the Children Act 2004, the LADO will be informed of all allegations against adults who work with children. The LADO provides advice and guidance to Senior Managers on the progress of cases to ensure they are dealt with robustly and resolved as quickly as possible. Information relating to allegations is collated and presented to the Croydon Safeguarding Children Board to inform training, research, safer recruitment and awareness raising.

The LADO is located within Children’s Services and should be alerted to all cases in which it is alleged that a person who works with children has:

  • Behaved in a way that has harmed, or may have harmed, a child;
  • Possibly committed a criminal offence against children, or related to a child;
  • Behaved towards a child or children in a way that indicates s/he is unsuitable to work with children

The LADO role applies to members of staff who are paid, unpaid, permanent, volunteers, casual, agency, or anyone self employed. It covers concerns, allegations or offences emanating from within or outside of work.

The LADO is involved from the initial phase of the allegation through to the conclusion of the case. The LADO will provide advice and guidance and help determine whether the allegation sits within the scope of the procedures. Within the role the LADO helps co-ordinate information sharing. The LADO will also monitor and track any investigation with the expectation that it is resolved as quickly as possible.

The LADO Report 2018-2019 can be viewed here: LADO Annual Report 2018 – 19 v2

Contact Details

Local Authority Designated Officer (LADO)

Children’s Quality Assurance & Safeguarding Service

Social Care & Family Support Division

Children, Families & Learning

4th Floor, Zone G, Bernard Weatherill House

8 Mint Walk, Croydon CR0 1EA

Email:    LADO@croydon.gov.uk

Tel: 0208 726 6400 ext 52889

New DDI: 0208 255 2889

Related Information

  LADO Referral Form

LADO leaflet for organisations

Leaflet for staff subject of an allegation

Disclosure & Barring Service (DBS)

On 1 December 2012 the Independent Safeguarding Authority (ISA) and the Criminal Records Bureau (CRB) merged to form a new organisation, the Disclosure and Barring Service (DBS). The legal duty to make referrals remains, however referrals should now be addressed to the DBS.

If you dismiss or remove a person from regulated activity (or may have done so had they not left) because they have harmed or posed a risk of harm to a child or vulnerable adult, then you have a LEGAL duty to refer the person to the DBS.

The DBS’ role is to make barring decisions about people who are referred to it (usually following an employer’s disciplinary process), with the possible consequence of the person being barred from working or volunteering with children and/or vulnerable adults. The DBS uses a fair, thorough and consistent process that ensures that the decision it reaches is both proportionate and appropriate to the risk the person poses to children or vulnerable adults.

The DBS’ website provides a range of materials to help you to consider, or make a referral. This includes a Referral Form, Referral Guidance, FAQs and a series of Fact Sheets.

DBS Disclosure Service Contact Details:

DBS customer services
PO Box 110
L69 3JD

Email: customerservices@dbs.gsi.gov.uk

Website: https://www.gov.uk/government/organisations/disclosure-and-barring-service

Disclosure helpline: 0870 90 90 811

By minicom: 0870 90 90 344

In Welsh: 0870 90 90 223

Disclosure & Barring Service About Us www.gov.uk/government/organisations/disclosure-and-barring-service/about

Disclosure & Barring Service Referrals Guidance  https://www.gov.uk/government/collections/dbs-referrals-guidance–2


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