Welcome to the Parents & Carers’ section of the Croydon Safeguarding Children Board website


Please find available information aimed at parents, carers and members of the public. You may be concerned about a child, require information on keeping children safe, details of local and national resources, or require information on Child Protection or Private Fostering.

If you want to speak to someone at Croydon’s Children’s Services call 0208 726 6400 and ask to speak to a Social Worker (24 hours) who will be able to help you.

The websites detailed below can help you to keep your children safe, but please also visit our ‘Keeping Children Safe’ and ‘Local & National Resources’ webpages for further advice and information on a wide range of issues.

Croydon Parenting Programmes and Information

A positive parent-child relationship is important for children’s social, emotional and mental development. Therefore Croydon Council are pleased to offer a number of parenting courses, covering the different stages of childhood and the unique challenges they can bring. You can chose what courses will suit you and your family best.

The 2021 Parenting Programme is available. 

Please see link below for the Summer 2021 programme and how to refer.

Parenting programmes delivery schedule VIRTUAL – Summer 2021

Early Help for Families

To find out more about the support available for you and your family, and how to get the help you need please view our Early help leaflet.

Best Start

CBS_logo with new strapline

Croydon’s Best Start programme gives their parents and parents-to-be support and help by coordinating the work of health visitors, midwives, early learning practitioners, family nurses, children’s centres and voluntary and community organisations.

This means parents only have to explain their situation once and the network of 400 professionals, who are part of the programme, can then tailor a package of support suited to each individual set of circumstances.

More information about Best Start is available on Facebook

Family Space Website

Available for parents, carers and members of the public is the Family Space website www.familyspacecroydon.co.uk

It has really useful information about Childcare Providers as well as Schools:

Childcare Provider Advice    

Schools Advice


The Foundation Years website – the broad range of information accessible on this site is developed by government, professionals and the voluntary and community sector and is continually updated with the latest news, information and resources.

In March 2015, they launched the What to Expect, When? guide to help you as a parent/carer find out more about how your child is learning and developing during their first five years

Disability and Special Needs

Croydon Council provides help and advice for parents and carers of children with a disability or special educational needs. You can find more information here:

Croydon Council advice on disability

Croydon Council advice on special needs

Keeping Families Safe

Croydon Council has lots of information and advice to keep you and your family safe. Regularly updated with current news stories and advice. This website has a wealth of interesting and useful information, including advice on domestic violence.

Croydon Council Keeping Safe Pages

Missing from Home 

If you are aware that a child is missing you should report this to the Police (dial 101 or 999 in an emergency).  Anyone can report someone missing.

The Runaway Helpline has been supporting young people for many years and is run by the UK charity Missing People.  They can offer confidential advice to young people.  Contact by Freephone 116000, TXT 116000 or email 116000@runawayhelpline.org.uk.

Sexual Exploitation of Children and Young People

Child exploitation can take many forms including peer sexual exploitation, inappropriate relationships, organised networks and trafficking such as paedophile and exploitative rings. It is against the law and a form of sexual abuse that puts the child at risk of severe physical, emotional and psychological damage.

Forming close and positive relationships with children can make them less vulnerable.  Making sure they feel good about themselves can stop them falling into abusive relationships.  Know where your children are and be familiar with their friends and daily activities. However, even with the best parents and carers in the world, some children will be abused in this way.  Parents and carers can often feel powerless to stop what can be a difficult and dangerous situation.

A specially-commissioned film ‘See Us, Hear Us, Help Us’ featuring a local young person talking about her own experiences of sexual exploitation was shown for the first time at the Croydon Congress Meeting on 26 November 2015.  The film commissioned by Croydon Council portrays the devastating impact that this issue has on people’s lives. Please note: the young person’s account contains sexual references and some people may find the content disturbing.

Domestic Abuse – Advice and Support

Domestic Abuse is any incident or pattern of incidents of controlling, coercive or threatening behaviour, violence or abuse between those aged 16 or over who are or have been intimate partners or family members regardless of gender or sexuality.

Help is available for you at the FJC. The centre is run by a multi-disciplinary team that works to provide you and your family access to support services. The aim is to listen and respond to your needs in a safe way. For more infomration and how to contact the FJC – click here


Keeping Safe On-line

If you are worried about your child’s on-line behaviour, there is lots of advice and information available:

  • Parents Against Child Sexual Exploitation (PACE) provide lots of useful up to date advice on what to do if you have concerns: visit PACE – Advice for Parents and Carers
  • Think U Know – Child Exploitation and Online Protection Centre: Call 08700 003344, or visit CEOP Safety Centre
  • You can also access information aimed at parents and guardians via the Metropolitan Police website, including information about keeping children safe online.
  • The Lucy Faithfull Foundation have produced a guide which you may find useful. This can be acessed here.
  • Parent Zone and CEOP have come together to create Parent Info Site, a new site providing advice about how best to support a young person stay safe online.
  • PLAY Virtual LIVE Real – The Breck Bednar Foundation aims to support young people and children stay safe online: visit Breck Bednar Foundation
  • NSPCC Share Aware – Help your child use Social Media safely: visit NSPCC Share AWARE

Safeguarding in sport

Best practice, downloadable information and useful links. Find information to support you if you are an organisation wanting to promote sport with children, or as a parent or child wanting to ensure they ask the right questions to groups and clubs providing sport based activities to children and young people. For more information, please visit the emduk website.

emduk website: https://emduk.org/safeguarding/

Parents and Carers

NHS South London
Met Police
NHS Croydon Health Services
NHS Croydon Clinical
Safer London