Welcome to the Children and Young People section of the website.

As a child or young person, you have the right to grow up safely without people hurting you or failing to care for you. All adults have a responsibility to protect you.  Most parents look after their children well, but some children may be hurt or neglected at home, or by someone they know.  It is the role of parents, carers, teachers, learning mentors, doctors, nurses, social workers, police officers, faith leaders and sports coaches to ensure that you are safe from harm.

If you have a problem or are worried about someone it can be hard to know what to do, but you don’t have to cope on your own. There is lots of helpful advice and information below. If you are being hurt, abused or neglected, tell a teacher or another adult you trust, or telephone Croydon’s People Department on 0208 726 6400 and ask to speak to a Social Worker (24 hours) who will be able to help you. 

You can also phone the numbers below or visit their websites to get help and advice, or just talk to someone about what is happening.

NSPCC helpline:      0808 800 5000      www.nspcc.org.uk

Childline                    0800 1111                 www.childline.org.uk

Croydon Young People’s Service   0208 253 1017    www.croydonyps.org.uk


Child Sexual Exploitation: What is it and how can you get help?

NWG-Say-Something-Website-Banner4Child Sexual Exploitation (CSE) is when a young person is used by being made or tricked into doing something sexual sometimes receiving something in return like love, affection, money, drugs or alcohol.

#Saysomething : A new service for Young People to report CSE

It is NOT OK for someone to expect you or your friends to do things you don’t want to. Listen to your instinct; if it doesn’t feel right – tell someone.

24/7  –  FREE – ANONYMOUS, CALL or TXT 116000 or visit #Saysomething


What does it mean to give consent? A helpful 3 minute video called ‘Tea Consent’ with over 1 million views is available on YouTube on what it means to give permission for something to happen or to agree to do something.


Women and Girls Network (WGN) Advice Line

WGN’s Freephone Advice Line (the hub) provides immediate, free and confidential information, advice and support to women and girls affected by domestic and/or sexual violence and abuse.
The Advice team will provide immediate, over the phone, specialist information on a wide range of topics such as:

  Personal safety

  Housing and homelessness (including access to refuge accommodation)

  Finances and welfare benefits (including clients with no recourse to public funds)

  Legal options and processes (e.g. obtaining a protection order)

  Child related concerns

  Emotional wellbeing

  Information on other appropriate local services.

The Advice Service is also open for professionals to contact for advice and support on cases relating to gender based violence.

As part of the Ascent Project we are also offering face to face advice appointments, specialist counselling services, and group workshops. Services are available in all London boroughs. In order to access our advice line or any of these services please contact the Advice team on:

0808 801 0660 (Freephone) or by email advice@wgn.org.uk

Lines are open Monday-Friday 10am-4pm and Wednesday evening 6-8PM

You can download their leaflet here: Women and Girls Network Advice Service


Safeguarding in sport

Best practice, downloadable information and useful links. Find information to support you if you are an organisation wanting to promote sport with children, or as a parent or child wanting to ensure they ask the right questions of groups and clubs providing sport based activities to children and young people. For more information, please visit the emduk website.

emduk website: https://emduk.org/safeguarding/

NHS South London
Met Police
NHS Croydon Health Services
NHS Croydon Clinical
Safer London