If you suspect that a child or young person in Croydon may be being abused or neglected, it is vital you report your concerns so that this can be investigated.

Child protection and safeguarding referrals

If you believe a child is at immediate risk of harm, call 999

Croydon Multi Agency Safeguarding Hub (MASH) – What do we do?

The aim of Croydon’s Multi Agency Safeguarding Hub (MASH) is to provide safer outcomes for children, who are referred to them.

The Multi-agency Safeguarding Hub (MASH) is the Local Authority’s ‘front door’ to manage all child protection referrals and to consider the most appropriate support available for families in need of help. The MASH team is made up of: Children’s Social Care, Police Public Protection Desk, Health, Education, Youth Offending Service, Early Intervention and Support Services, Youth Services and Probation.

How to make a referral: follow this link for more information about how to make a referral to MASH

To access the online referral form – click here

To download a word version of the referral form – click here



Contact Details for Child Protection 

Department of Children, Families and Learning

Telephone: 0208 726 6400 (24 hours)

Email: childreferrals@croydon.gov.uk



NHS South London
Met Police
NHS Croydon Health Services
NHS Croydon Clinical
Safer London