Child Protection Procedures

The CSCB follows the London Child Protection Procedures and related supplementary procedures. These were last updated in October 2017. Other key documents:

CPCs – Guidance & Practice Standards For Professionals – July 2018

Multi-agency Child Protection Conference Report

The CSCB through the Independent Chairperson, Board Manager and delegated partner officers ensures we are represented on all relevant work streams of the London Safeguarding Children Board which coordinates work across all 32 London boroughs.

Local Assessment Protocol

The Local Assessment Protocol was published in April 2016 and sets out the London Borough of Croydon’s  arrangements for how cases will be managed once a child has been accepted as requiring a referral to Children’s Social Care (CSC).

Early Help & Thresholds Documents

girl-with-kiteEffective Early Help relies upon local agencies working to provide targeted early help services for children and their families. Local  authorities have a responsibility under Section 10 of the Children Act 2004 to provide inter agency cooperation to improve the welfare of children.  

The provision of early help forms part of a continuum of help and support to respond to the different levels of need experienced by children and their families.  The CSCB Thresholds Document (including the Indicators of Need Matrix) sets out the criteria for when a case should be referred to children’s social care for assessment and for statutory services.   

Parenting Support

For information on what Parenting support is available  – take a look at this Croydon Parenting Resources Guide

To view the current timetable of programmes and how to make a referral – see the 2018 Parenting Programme Delivery Schedule – autumn winter term

To make a referral for Early Help, use this form: EH Referral Form

Resolution of Professional Disagreement in Safeguarding Children 

Children’s safety can only be assured and their welfare promoted where professionals work jointly, sharing responsibility for case management and decision making. Within this, the importance of a culture which supports professional challenge cannot be underestimated. Professional challenge is recognised as a positive activity and a sign of good professional practice, a healthy organisation and effective multi-agency working. Where there are differences and disagreements between agencies, a clear framework should be in place to ensure that timely and effective resolutions are made. National and local serious case reviews have highlighted the importance of professionals challenging decisions to ensure the best outcomes for children and their families. Locally SCRs have found that concerns about decisions made are often not followed up with robust professional challenge.

The purpose of this policy is to explain what to do when any professional has a concern or disagreement with an agency decision or action related to a child. Its aim is to ensure that the focus is kept on the child’s safety and well-being through promoting a culture of professional challenge and providing framework for timely and effective resolutions.

CSCB Resolution of Professional Disagreement in Safeguarding Children Policy Final 2018


CSCB Joint Working Practice Guidance

The focus of this multi -agency guidance is on safeguarding children and young people whose parents/carers’ parenting capacity is impacted by mental health, substance misuse, learning disability and domestic abuse.  It is written for practitioners working with adults whose complex problems might impact on their ability to care for children, as well as for those working with children whose parents or carers have complex problems.

CSCB Joint Working Guidance January 2017

Domestic Abuse

Information for professionals on domestic violence, including details of various resources and organisations within Croydon, can be found on the Practitioner Space webpages.

The strategy for Croydon can be found here:

Croydon DASV Strategy 2018-21

Pre-Birth Assessment

This multi-agency guidance helps professionals in meeting the needs of children and unborn children whose parents or carers have mental health, substance misuse issues or have a learning disability. It considers specific issues, needs and pathways relating to FGM and Sudden Infant Death Syndrome.

Pre-Birth Multi Agency Guidance

Female Genital Mutilation (FGM)

FGM is an illegal practice, a form of violence against women and girls, a form of child abuse and a violation of human rights.  It is estimated that FGM affects approximately 1% of females in Croydon and 3% of maternities in Croydon. In July 2015 a one year project to tackle FGM in Croydon commenced.

The End Of Year Report can be accessed here

Croydon FGM Risk Assessment Leaflet                                     Croydon FGM Risk Assessment Pathway

Private Fostering

You can view our Private Fostering Panel Procedures here: LB Croydon Private Fostering Panel Procedures_Nov 2014. If you are interested in learning about Private Fostering, contact Learning and Development about training, at

National Minimum Standards For Private Fostering

We have a whole page dedicated to information for parents/carers and the public about Private Fostering: click here

To view the Private Fostering Report presented to the CSCB see here:

Private Fostering Annual Report 2017 18

What Should Parents Expect?

What should practitioners do about informing and consulting with parents when there are safeguarding concerns about their child or children? What should parents expect?

Where practicable, professionals should discuss the concerns with the parent and agreement sought for a referral to LA children’s social care.  Unless seeking agreement is likely to place the child at risk of significant harm through delay or the parent’s actions or reactions.

If you decide it is safe to speak to the parents first,  be clear about what your concerns are for their child, your duty to report the concerns and to work in partnership to safeguard and promote their child’s welfare. Parents should be asked for their view of the situation.

If you decide not to speak to the parents in advance of making a referral because you have concerns about a parent’s ability to protect their child, consider carefully what the parents should be told when and by whom, taking account of the child’s welfare. Discuss this when you make your referral to children’s social care services and agree with the person taking the referral what the parents will be told, by whom and when.

The above intentions should be clearly outlined in any safeguarding information that is sent out to parents by agencies working with families. Parents can then expect that practitioners will take action in accordance with the information they have and receive a consistent response from any agency.


NHS South London
Met Police
NHS Croydon Health Services
NHS Croydon Clinical
Safer London