Multi-agency training for everyone working with children and families in Croydon

Welcome to Croydon’s Safeguarding Children Board (CSCB) Learning and Development. This programme is available to all staff and volunteers who work with children and young people, and is intended to complement single agency training.

What Safeguarding Learning and Development do I need?

The CSCB L&D Programme is based on the pan-London Competence Still Matters (2014)  which provides detail on eight staff groups and the minimum training content, delivery and outcome requirements in respect of each group. This document is not replicated here, so you must refer to the full version for further details

  • It is important to note that Competence Still Matters (2104) should be used to determine single-agency safeguarding learning and development, whether this is delivered in-house or commissioned.
  • This table illustrates the staff group a role may fall into, example roles are given but are in no way exhaustive.
  • It is recommended that safeguarding training is refreshed at least every three years.

What Safeguarding Learning Do I Need – is a summary guide to help you determine what safeguarding learning and development you or your organisation’s role need to engage with.


CSCB Learning and Development Programme 2017-2018


Click on individual course title for more information.


Safeguarding E-learning 

E-learning offers introductory courses about safeguarding children. There are a range of topics including:

Safeguarding Children Level 1 |  Safeguarding Children Level 2  | CSE  |  Substance Misuse | Effective communication with children and families  |  Information Sharing  | Domestic Abuse  | Autism and more. These are free to anyone who works or lives in Croydon.

NEW course now available: Safeguarding Awareness  is for people who might come into contact with or have occasional contact with children or vulnerable adults as part of their work. To access this and other safeguarding e-learning courses, follow the link below

To access the full range of safeguarding courses, please visit: 

Plus the following free topic specific e-learning from different providers are available including:    

PREVENT  |  FGM   |   Parental Mental Health  |  

How to Book on to CSCB Safeguarding and Early Help Training

You must have a Croydon My Account to book a place on face to face training, the information below explains how to do this.

The booking system is easy to use and there is a short step-by-step guide available to download.

The booking system will allow you to book and complete a training evaluation on-line after attending the session, upon completion of the evaluation you will receive your training attendance certificate.

** Please note that if you are not booked to attend an event, the facilitator has the right not to admit you.

** If you want to cancel or swap a place with another colleague who has booked a place, please contact before the event.

** If you fail to attend without notice of a cancellation your organisation may be charged a ‘non-attendance’ fee.










For full instructions and guidance CLICK HERE to access the handy step-by-step should you need help.

Any questions?

For help with setting up My Account please email

Any questions about CSCB Safeguarding and Early Help training please email

 CSCB Neglect Conference 2017 – Key Messages

Thank you to all of our speakers and to those who attended and took part in some great conversations about how we can help protect and support children from neglect. On the day, we welcomed practitioners from a range of different settings including children’s social care, health services, school and nursery settings, police, housing and community and voluntary groups.  Such a mixed audience illustrates just how we all have a role to play in recognising and responding to neglect, and in particular recognising and responding to signs of early neglect.

There were some great discussions on the day about recognition of neglect; common standards and language, use of tools and assessments, engagement of parents, role of supervision and engagement of wider communities to help support families who need help. We will be using learning and feedback from the day to inform the CSCB Neglect Strategy. If you are interested in being part of developing this strategy, you can join our working group. For more details contact us at

There were many useful points learnt and discussed – some of those key messages and presentations from each of our speakers are available to view and download here – CSCB Neglect Conference 2017 Key Messages

Costs, Venues and Refreshments

Costs: CSCB training is free for all organisational members of Croydon Safeguarding Children Board and is currently free to all staff and volunteers who work with children and young people in Croydon. A charge for non-attendance may be made, please see terms and conditions when booking on to a course.

Venues: Most of the CSCB Learning and Development events will take place either at Bernard Weatherill House or at Heathfield House Training Centre. Venue details are provided upon booking. Maps and directions to these two locations are given below.

Map and directions to Bernard Weatherill House CR01EA

Map and directions to Heathfield House CR05RH

Refreshments: Most CSCB Learning and Development events will not provide lunch and refreshments, you are therefore advised to bring your own. When attending events at Bernard Weatherill House, there is a cafe on site, shops nearby and microwaves are available for use. When attending events at Heathfield House there are vending machines for snacks and a microwave is available for use, there are no nearby shops (20min walk one-way).



Inter-agency training for everyone working with children and families in Croydon

NHS South London
Met Police
NHS Croydon Health Services
NHS Croydon Clinical
Safer London