Welcome to the Parents & Carers’ section of the Croydon Safeguarding Children Board website


Please find available information aimed at parents, carers and members of the public. You may be concerned about a child, require information on keeping children safe, details of local and national resources, or require information on Child Protection or Private Fostering.

If you want to speak to someone at Croydon’s Children’s Services call 0208 726 6400 and ask to speak to a Social Worker (24 hours) who will be able to help you.

The websites detailed below can help you to keep your children safe, but please also visit our ‘Keeping Children Safe’ and ‘Local & National Resources’ webpages for further advice and information on a wide range of issues.

Latest News: Parenting Progammes Update

For information on parenting sessions, including the Triple P Parenting Programme in 2017, go to the National & Local Resources webpage.

Parenting Programmes

A positive parent-child relationship is important for children’s social, emotional and mental development. Therefore Croydon Council are pleased to offer a number of parenting courses, covering the different stages of childhood and the unique challenges they can bring. You can chose what courses will suit you and your family best.

Parents or carers who wish to register to attend these courses, or find out more should either;

  • speak to their local children centre staff
  • speak to their Best Start Worker or Social Worker

Parents can be referred via Croydon’s Early help hub – earlyhelp@croydon.gov.uk

Email Croydon’s Parenting and Relationship Hub at PRH@croydon.gov.uk

Triple P

Triple P is a positive parenting program that supports families to prevent – as well as treat – behavioural and emotional problems in children and teenagers. Triple P is a strength-based, 8 week group programme to provide parents with a number of practical strategies and tool to enhance their confidence in managing their children’s behaviour. It aims to equip parents with the skills they need to be self-sufficient and to manage day to day family issues.
Dates: 14th July – Aerodrome Children’s Centre and 11th September – Wolsey Primary School

Mellow Parents

Mellow Parents A relationship and attachment-based programme to promote healthy and secure mother-child attachment and good maternal mental health. We currently offer Mellow Parents to mothers of children aged 0-3.
Duration: 14 sessions of 5hs
Dates: Next Mellow Parents programme is due to start on 5th September, 9.30am – 2.30pm at Ecclesbourne Children’s Centre (near Croydon hospital).

Mellow Bumps

Mellow Bumps is an antenatal programme to help mothers start building a bond with their unborn child, link mothers-to-be in with local services to reduce isolation and promote good perinatal mental health. Open to mothers-to-be between 20 and 30 weeks gestation.
Duration: 6 sessions of 2hs plus one meet and greet session
Dates: 7th September, 9.30am – 11.30am, Fairchildes Children’s Centre (New Addington)

Parents as Partners

Parents as Partners: A couple parenting programme to help co-parents improve their relationship, co-parenting and communication. Parents do not need to be in a relationship but must both be able to attend the programme together. PasP is open to families with at least one child under the age of 11.
Duration: 16 session of 2hs
Dates: next programme to start in September – please contact PRH@croydon.gov.uk for further details

Programmes are free of charge to Croydon parents and carers and we are often able to offer a free crèche spaces for children under the age of 5.

Parents can be referred via Croydon’s Early help hub – earlyhelp@croydon.gov.uk

Early Help for Families

To find out more about the support available for you and your family, and how to get the help you need please view our Early help leaflet.


Teen Triple P programme –  parenting programme for parents of children aged 13-17

Parenting and Relationship Hub will be offering Triple P for parents of teenager as of September 2017. Teen Triple P is a group parenting programme aimed at supporting parents to build a positive relationship with their teenage children, address risky behaviour and encourage appropriate behaviour.

We are running our first pilot programme from 4th September to 30th October, 2017 (Mondays, 10am -12pm) at Heathfield House, Coombe Lane, Croydon CR0 5RH.

Unfortunately, due to venue restrictions, we are not able to offer crèche facilities on this occasion.

We are hoping to offer further programmes in late 2017/ early 2018.

Referral pathways for Teen Triple P are the same as for all of the other parenting programmes delivered through the hub. If you would like to refer a family, please complete the attached forms with the parent(s) and email these to earlyhelp@croydon.gov.uk. Any queries, please email PRH@croydon.gov.uk

Early Help Form

EH appendix – Referral form for parenting support


Best Start

CBS_logo with new strapline

Croydon’s Best Start programme gives their parents and parents-to-be support and help by coordinating the work of health visitors, midwives, early learning practitioners, family nurses, children’s centres and voluntary and community organisations.

This means parents only have to explain their situation once and the network of 400 professionals, who are part of the programme, can then tailor a package of support suited to each individual set of circumstances.

More information about Best Start is available on Facebook


Family Space Website

Available for parents, carers and members of the public is the Family Space website www.familyspacecroydon.co.uk

Currently under redevelopment, this is growing to be a really useful resorce for croydon parents and carers to support all their childcare needs.

It has really useful information about Childcare Providers as well as Schools:

Childcare Provider Advice    

Schools Advice


Foundation Years Website       FY_Logo_2014


The Foundation Years website – the broad range of information accessible on this site is developed by government, professionals and the voluntary and community sector and is continually updated with the latest news, information and resources.

In March 2015, they launched the What to Expect, When? guide to help you as a parent/carer find out more about how your child is learning and developing during their first five years



Disability and Special Needs

Croydon Council provides help and advice for parents and carers of children with a disability or special educational needs. You can find more information here:

Croydon Council advice on disability

Croydon Council advice on special needs



Keeping Families Safe

Croydon Council has lots of information and advice to keep you and your family safe. Regularly updated with current news stories and advice. This website has a wealth of interesting and useful information, including advice on domestic violence.

Croydon Council Keeping Safe Pages



Missing from Home (Young Runaways)

If you are aware that a child is missing you should report this to the Police (dial 101 or 999 in an emergency).  Anyone can report someone missing.

The Runaway Helpline has been supporting young people for many years and is run by the UK charity Missing People.  They can offer confidential advice to young people.  Contact by Freephone 116000, TXT 116000 or email 116000@runawayhelpline.org.uk.



Sexual Exploitation of Children and Young People

Child exploitation can take many forms including peer sexual exploitation, inappropriate relationships, organised networks and trafficking such as paedophile and exploitative rings. It is against the law and a form of sexual abuse that puts the child at risk of severe physical, emotional and psychological damage.

Forming close and positive relationships with children can make them less vulnerable.  Making sure they feel good about themselves can stop them falling into abusive relationships.  Know where your children are and be familiar with their friends and daily activities. However, even with the best parents and carers in the world, some children will be abused in this way.  Parents and carers can often feel powerless to stop what can be a difficult and dangerous situation.

A specially-commissioned film ‘See Us, Hear Us, Help Us’ featuring a local young person talking about her own experiences of sexual exploitation was shown for the first time at the Croydon Congress Meeting on 26 November 2015.  The film commissioned by Croydon Council portrays the devastating impact that this issue has on people’s lives. Please note: the young person’s account contains sexual references and some people may find the content disturbing.


DASV Bulletin (Croydon’s Domestic Abuse & Sexual Violence Newsletter)

Bulletin Nov 2017


Keeping Safe On-line

If you are worried about your child’s on-line behaviour, there is lots of advice and information available:

  • Parents Against Child Sexual Exploitation (PACE) provide lots of useful up to date advice on what to do if you have concerns: visit PACE – Advice for Parents and Carers
  • Think U Know – Child Exploitation and Online Protection Centre: Call 08700 003344, or visit CEOP Safety Centre
  • You can also access information aimed at parents and guardians via the Metropolitan Police website, including information about keeping children safe online.
  • The Lucy Faithfull Foundation have produced a guide which you may find useful. This can be acessed here.
  • Parent Zone and CEOP have come together to create Parent Info Site, a new site providing advice about how best to support a young person stay safe online.
  • PLAY Virtual LIVE Real – The Breck Bednar Foundation aims to support young people and children stay safe online: visit Breck Bednar Foundation
  • NSPCC Share Aware – Help your child use Social Media safely: visit NSPCC Share AWARE


Safeguarding in sport

Best practice, downloadable information and useful links. Find information to support you if you are an organisation wanting to promote sport with children, or as a parent or child wanting to ensure they ask the right questions to groups and clubs providing sport based activities to children and young people. For more information, please visit the emduk website.

emduk website: https://emduk.org/safeguarding/

Parents and Carers

NHS South London
Met Police
NHS Croydon Health Services
NHS Croydon Clinical
Safer London